Terms and Conditions

1. Introduction

Last Updated: 1st January 2025

Welcome to Rainbow Riches Free Spins, the official website for the "Rainbow Riches Free Spins" slot game. These Terms and Conditions ("T&Cs") constitute a legally binding agreement between you ("Player," "User," "you," or "your") and Rainbow Riches Interactive Limited ("Company," "we," "us," or "our"), governing your access to and use of the website https://rainbowrichesfreespins.uk ("Website") and the "Rainbow Riches Free Spins" slot game and related services ("Services"). By registering an account, accessing the Website, playing the game (including demo versions), or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these T&Cs, our Privacy Policy, and any specific game rules or promotional terms. If you do not agree with any part of these T&Cs, you must not use our Services.

2. Who We Are

The Services are operated by Rainbow Riches Interactive Limited, a company incorporated under the laws of England and Wales.

3. Definitions

The following terms shall have the meanings set out below:

• Account: A personal account created by a Player on the Website to use the Services.
• ADR Provider: An Alternative Dispute Resolution provider, such as IBAS, approved by the Gambling Commission.
• Company: Rainbow Riches Interactive Limited.
• Game: The "Rainbow Riches Free Spins" slot game and any other games made available on the Website.
• Player/User: Any individual who registers an Account or uses the Website and Services.
• Privacy Policy: Our policy detailing how we collect, process, and store your personal data.
• RNG: Random Number Generator, a device or algorithm used to produce random outcomes in games.
• RTP: Return to Player, the theoretical percentage of stakes that a slot machine returns to players over a large number of plays.
• Services: All gaming and related services offered by the Company via the Website.
• T&Cs: These Terms and Conditions.
• Website: The official website https://rainbowrichesfreespins.uk.

4. Eligibility and Account Registration

4.1. Minimum Age and Jurisdiction

4.2. Single Account Policy

You are permitted to register only one Account with us. Registering multiple accounts (known as "multi-accounting") is strictly prohibited and may lead to the closure of all associated accounts, forfeiture of winnings, and potential reporting to regulatory authorities.

4.3. Account Verification (KYC/AML)

As a licensed operator, we are legally obliged to perform Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. This involves verifying your identity, address, and source of funds. We may request documentation such as:

• Government-issued photographic identification (e.g., passport, driving licence).
• Proof of address (e.g., utility bill, bank statement, dated within the last 3 months).
• Source of funds documentation.

Failure to provide requested documentation in a timely manner may result in the suspension or closure of your Account and the withholding of funds. We reserve the right to perform these checks at any point during your relationship with us.

4.4. Account Security

You are responsible for maintaining the confidentiality of your Account login details (username and password). You must not disclose these details to any third party. We are not liable for any losses incurred as a result of unauthorised use of your Account due to your failure to protect your login information.

5. Your Responsibilities as a Player

• Accuracy of Information: You warrant that all information provided during registration and throughout your use of the Services is true, accurate, and complete. You must promptly update us if any of your information changes.
• Prohibited Activities: You agree not to engage in any fraudulent, collusive, or unlawful activities, including but not limited to bonus abuse, money laundering, or using stolen funds.
• Compliance with Laws: You must comply with all applicable laws and regulations in your jurisdiction while using our Services.
• Personal Use: Your Account is for your personal use only. You may not allow any other person to use your Account.

6. The Game: Rainbow Riches Free Spins

6.1. Game Overview and Mechanics

The "Rainbow Riches Free Spins" is a 5-reel, 3-row slot game with 10 fixed paylines, developed by Scientific Games and powered by SG Interactive (provider: Barcrest). All 10 paylines are active at all stake levels, ensuring simple and consistent gameplay.

• Theoretical Return to Player (RTP): The theoretical RTP for "Rainbow Riches Free Spins" is 95.17%. This percentage is calculated over millions of spins and represents a long-term mathematical expectation, not a guarantee for any individual session or short-term play.
• Maximum Win: The maximum win per game is £250,000.00. Please note that this maximum may not be reachable from all stake levels.
• Stake Range: The game allows for a minimum stake of £0.10 and a maximum stake of £500.00 per spin.
• Fairness: The outcome of each spin is determined by a certified Random Number Generator (RNG), ensuring fairness and impartiality. Our RNG is regularly audited and certified by independent third parties such as eCOGRA and GLI.

6.2. Game Rules and Information

Full game rules, paytables, and detailed information about "Rainbow Riches Free Spins" are accessible within the game interface itself, typically via an "i" or "info" button. These rules are available one click away from gameplay. For any downloadable versions, the rules will be presented clearly before the first wager is placed.

In accordance with fair gaming practices, each game outcome is completely independent, and the chances of outcomes are always the same at the start of each game round.

6.3. Demo Play Specific Terms

• Demonstration Version: This is a demonstration version for informational purposes only.
• No Real-Money Prizes: Real-money prizes or payouts are not available and cannot be won in demo mode.
• Feature Availability: Some features, functionalities, or promotional elements may be available only when playing for real money.
• Identical RTP: The theoretical RTP in the demo version is identical to the real-money version: 95.17%.
• No Guarantee of Outcomes: Demo results do not guarantee or predict similar outcomes when playing for real money. Past performance in demo mode is not indicative of future results in real-money play.
• Age Verification: As per UKGC regulations, age verification is required even for access to demo versions.

Any technical malfunction, whether in real-money or demo play, voids all pays and plays.

7. Deposits and Withdrawals

7.1. Funding Your Account

To play for real money, you must deposit funds into your Account using approved payment methods. We reserve the right to set minimum and maximum deposit limits, which may vary by payment method. All deposits must originate from a payment method registered in your name.

7.2. Player Fund Protection Level

7.3. Withdrawals

Withdrawals are subject to verification checks (including KYC/AML) and any applicable bonus wagering requirements. We aim to process withdrawals promptly, but processing times may vary depending on the payment method and additional verification requirements. We reserve the right to refuse a withdrawal if verification cannot be completed or if there is suspicion of fraudulent activity.

8. Responsible Gambling & Player Protection

8.1. Mandatory Financial Limits

All new customers are required to set financial limits BEFORE their first deposit. This system includes:

• Deposit Limits: You can set daily, weekly, or monthly limits on the amount you can deposit. Any request to increase a deposit limit will be subject to a 24-hour cooling-off period before it takes effect. Decreases to deposit limits will apply immediately.
• Loss Limits: You can set a maximum amount you are willing to lose over a specified period (daily, weekly, or monthly).
• Time Restrictions: You can set a maximum session duration to manage the time you spend playing.

8.2. Reality Checks

To help you keep track of your gameplay, we provide "Reality Checks." These are pop-up reminders that appear every 30-60 minutes during your session, providing information on your session duration and net winnings/losses, allowing you to choose to continue playing or log out.

8.3. Self-Exclusion

If you feel you need a break from gambling, you can self-exclude from our Services. Self-exclusion periods range from 6 months to 5 years. During a self-exclusion period, you will not be able to access your Account or open new accounts with us. For UK players, we strongly recommend registering with GAMSTOP (the National Online Self-Exclusion Scheme) to self-exclude from all online gambling operators licensed in Great Britain.

• GAMSTOP: www.gamstop.co.uk

8.4. Problem Gambling Support Services

9. Bonuses and Promotions

Any bonuses or promotions offered on our Website will be subject to specific terms and conditions ("Bonus Terms") which will be made available to you at the time of the offer. These Bonus Terms will supplement these general T&Cs. It is your responsibility to read and understand all applicable Bonus Terms before participating in any promotion. We reserve the right to withdraw or amend any bonus or promotion at any time.

10. Privacy and Data Protection (GDPR)

We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

• Privacy Policy: Our comprehensive Privacy Policy explains in detail how we collect, process, store, and protect your personal data, as well as your rights regarding your data. Please read it carefully.
• Lawful Bases for Processing: We process your personal data based on several lawful bases, including:
  • Performance of a Contract: To provide you with gaming services and manage your Account.
  • Legal Obligation: To comply with regulatory requirements such as KYC, AML, and responsible gambling.
  • Legitimate Interests: For fraud prevention, ensuring game integrity, and improving our Services, provided your rights are not overridden.
  • Public Interest: For compliance with regulatory requirements aimed at preventing financial crime and promoting responsible gambling.
• Data Retention: Due to regulatory obligations, certain data, particularly related to self-exclusion and AML checks, cannot be automatically deleted even if you request the right to erasure. We are required to retain this data for a minimum of 5 years, and in some cases longer, to prevent financial crime and ensure player protection.

11. Complaints and Dispute Resolution

We are dedicated to providing excellent customer service. If you have any concerns or complaints, please follow our internal complaints procedure:

12. Limitations of Liability

• To the maximum extent permitted by law, we shall not be liable for any loss or damage arising from your use of the Services, including but not limited to loss of data, profits, or business interruption, unless caused by our gross negligence or wilful misconduct.
• We shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.
• We accept no liability for any delays, interruptions, or technical issues that may affect the availability or functionality of the Services, except where these are due to our direct fault.
• Nothing in these T&Cs shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law.

13. Intellectual Property

The "Rainbow Riches Free Spins" game, its visual theme, design, software, and all content on the Website, including text, graphics, logos, images, and software, are the intellectual property of Scientific Games, Barcrest, SG Interactive, or Rainbow Riches Interactive Limited and are protected by copyright, trademark, and other intellectual property laws. All rights are reserved. You may not reproduce, distribute, display, perform, or otherwise use any intellectual property without our express written permission or that of the respective rights holders.

Game copyright: © 2016 Scientific Games. All Rights Reserved.

14. Changes to Terms and Conditions

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these T&Cs or their subject matter or formation (including non-contractual disputes or claims).

16. Miscellaneous

• Severability: If any provision of these T&Cs is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of these T&Cs, which will continue to be valid and enforceable to the fullest extent permitted by law.
• Entire Agreement: These T&Cs, together with our Privacy Policy and any specific game rules or promotional terms, constitute the entire agreement between you and us regarding your use of the Services, superseding any prior agreements or understandings.